What’s your refund policy?
Full refund minus processing fee is available when registration is cancelled within 7 days before the first practice. This does not apply to Tryouts, Clinics or Open Gyms. Prorated refunds are available upon agreement with the Program Director, if cancellation occurs within first week of the season’s start date. This policy applies to Recreational Program only.
How can I pay for the registration?
We accept any major credit card payments, or PayPal.
Where do you practice?
We have locations in St. Peters, St. Charles (Francis Howell schools), O’Fallon and Wentzville.
Do you have customer service?
Of course! Our Coaches can answer any question you have, and you can always contact us via email or phone listed in the footer! For questions about the Recreational program, feel free to reach out to [email protected]. For questions about the Select Club program, or coaching opportunities, please contact [email protected].
What do I need to bring to the practice?
Players must have knee pads, proper non-slip athletic shoes for the volleyball court, and athletic clothing. Girls need to have hair tied and nails clipped. Please be sure to bring a sufficient amount of water as water fountains might be shut off in the building. Additionally, we have a ZERO Cell Phone tolerance policy. We are not allowing players to look at their phones during our practice or game breaks. Violations will be the subject of disciplinary actions.
Do you have a boys league?
Yes! Currently, we have 2 Boys Only teams in the 13-15 age group. The younger age group has Coed Teams (1-2 boys on the team)
How do I register my child?
Go to the “Register” menu (big yellow button), and select proper offering. You will be redirected to another page to set up your account and complete the registration process.
The website indicates practices are either on Monday, Tuesday, or Wednesday. How do I know when exactly?
The exact practice location and date will be shared with you after having the child assigned to the specific coach/Team. If you have a strong preference please indicate it in the comments section during registration and we will consider it.
I purchased some apparel items from your spirit store. How long do I have to wait?
Typical wait time for spirit store items are 3 weeks. Directors and Coaches will continue sending communications about delivery expectations.
Is Thunderbolt a “Club”?
Yes! We offer Select Club (Advanced teams) and Developmental/Feeder team experience to all youth athletes.
Can I download waivers online?